PRICING & PAYMENT
1. What types of payments do you accept?
2. Do you charge my credit card at the time I place my order?
3. When is my order placed if payment is made by money order?
4. Where do I send my payment?
5. Do you accept COD orders?
6. Do you accept deposits?
7. Are the prices in my Shopping Cart guaranteed?
DELIVERY & GUARANTEES
1. When will my order be delivered?
2. How will my order be delivered?
3. How much does delivery cost?
4. What if my merchandise is delivered damaged?
5. Will my furniture be assembled for me?
6. Can I change my delivery date?
7. You said your delivery was within 14 days, but I got a 3 week delivery
date - Why?
8. Do you ship outside of the United States?
9. Can I pick up my furniture?
10. Can I cancel my order?
11. What is the Warranty on appliances, and what about installation?
MISC.
1. Does the color of the physical merchandise differ from what is on the
site?
2. What if I have questions about my order?
3. Do you share my information with anyone?
4. What is a “Special Order”?
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| What
types of payments do you accept? |
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Price Rite Furniture Online accepts Visa, MasterCard and Discover.
We also accept money orders and official bank checks (cashier's checks).
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| Do
you charge my credit card at the time I place my order? |
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Once your order is placed, within 48 hours a sales associate will notify you about
availability. At that time we will request authorization of your credit card. Your order
will then be processed upon approval. A confirmation number will subsequently be sent via
email.
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| When
is my order placed if payment is made by money order? |
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Top |
Once your check or money order is processed your order will be placed.
Payment requirements are explained fully during the checkout process.
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| Where
do I send my payment? |
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You can mail your payment to our store location.
PLEASE NOTE:
You must send a copy of your invoice with your payment. You can print a copy once you have
checked out from our shopping cart. Your printed invoice is not a confirmation of payment.
You will receive a final invoice at time of delivery or pick up.
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| Do
you accept COD orders? |
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We do not accept COD orders. All orders online must be paid in full prior to delivery
or pick up. Payment requirements are explained fully during the checkout process.
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| Do
you accept deposits? |
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No, payment must be paid in full at the time of your order. However, deposits are accepted
at our store location.
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| Are
the prices in my Shopping Cart guaranteed? |
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Price Rite Furniture Online makes every attempt to maintain the lowest prices on the items
we offer, but price changes do occur, sometimes overnight. As a result, prices on items on
our website are subject to change until you have actually placed your order and it has
been received by us.
Please note that we reserve the right not to accept your order in the case of an extreme
pricing error or other technical issues. In the rare instance that your order is not
accepted, you will be notified immediately and your credit card will not be charged. All
other refunds will be made by check and mailed from our main office.
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| When
will my order be delivered? |
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1. Submit your order on our website.
2. A sales associate will notify you about availability and delivery date within 48 hours.
3. A confirmation number will be given to you via email.
4. Your order will then be delivered within 14 days.
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| How
will my order be delivered? |
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Your furniture is delivered from our truck, to the inside of your home. For shipping
delivery, please consult our shipping section.
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| How
much does delivery cost? |
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Delivery charges vary depending on where you live. To check delivery cost in your area,
just simply go to delivery and shipping and type in your
zip code. Your delivery cost will be added to your order at time of checkout.
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| What
if my merchandise is delivered damaged? |
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Please understand furniture is relatively difficult to transport. Despite careful
attention to your product’s handling, damages may still occur on rare occasions. If
there is a problem with your furniture during delivery, please contact us at 954-587-9450,
There will be someone to take your call Monday-Saturday 10:00am-7:00pm EST. Your furniture
will be returned to manufacturer and replaced. You will be given a new delivery date at no
extra cost. Please remember to report all problems immediately so that we can correct the
problem in a timely manner. Please note that you are responsible for checking all
furniture, not excluding factory-packed cartons upon delivery. If you receive your
furniture damaged through shipping (not truck delivery), please consult our shipping section.
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| Will
my furniture be assembled for me? |
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Merchandise is delivered in factory-packed cartons. Partial assembly may be required by
the purchaser. All merchandise comes with instructions, necessary hardware and tools.
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| Can
I change my delivery date? |
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Yes, the delivery date of your order can be changed. Simply contact
us via email or call customer service. Please have your confirmation number
ready—please note 48 hours notice is required. There will be a grace period of 10
days for any customer requesting a new delivery date. After the 10 days, a storage fee of
$10 per day will be applied to your invoice.
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| You
said your delivery was within 14 days, but I got a 3 week delivery date - Why? |
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There are cases where demand for a particular item is higher than anticipated. In these
cases, we have no control over backorders. In such a case you will be notified with an
estimated time of delivery, a delivery date that includes the time it will take for our
manufacturers to restock and deliver to our warehouse. In most cases, once an item on
backorder has been restocked, delivery will be within days.
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| Do
you ship outside of the United States? |
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Yes, for exporting please visit our export section.
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| Can
I pick up my furniture? |
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Yes! You can pick up your furniture at our store location. You
will save on delivery charges, and you can schedule a pick-up date at your convenience.
Here's how it works:
1. Proceed to check out from your Price Rite Furniture Online Shopping Cart.
2. On Step 1 of our order process, you will see "Customer Pick-up"
3. Click "Customer Pick-up". We will flag the order as a pick-up and remove
your delivery charges.
4. When you checkout your items, print a copy of your invoice. You will need
your invoice to pick up your furniture. Please note that your printed
invoice
is not a confirmation of payment. You will receive a final invoice at
time of
pick up.
5. Once payment is received and order is processed, a sales associate will
notify you with a pick up date or you can schedule a pick up date at
your convenience.
6. To pick up your furniture, bring your invoice and a picture ID.
PLEASE NOTE:
You will not be allowed to pick up your furniture if you do not bring your picture ID and
your invoice.
Items picked up will be in original packaging. Any assembly required for these items is
the responsibility of the customer.
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| Can
I cancel my order? |
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You may receive a total refund of all monies only if you cancel the sale within 48 hours
of the date of purchase. For any purchase done by credit card, we will credit your charge
account. All other refunds will be made by check and mailed from our main office.
To cancel your order, simply contact customer service. A full
refund will be made to your credit card.
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Does
the color of the physical merchandise differ from what
is on the site? |
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Because settings on individual monitors vary, it is often hard for us to show the exact
color(s) of each item. All images have been optimized to look their very best on a variety
of different platforms, browsers and monitors. If you have any questions about a
particular color of an item, you may contact us.
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| What
if I have questions about my order? |
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You can contact customer service.
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| Do
you share my information with anyone? |
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We will not share your personal information with anyone, except as is required to fulfill
your order. Click here to see Price Rite Furniture Online’s
privacy policy.
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| What
is a “Special Order”? |
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Items marked as special orders are not guaranteed to be delivered within 14 days.
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| What is the Warranty on appliances,
and what about installation? |
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The warranty on appliances is 1 full year limited on parts and labor
GE is responsible for providing warranty service for this product. For complete warranty
details refer to the GE Warranty Guide with the product or call the General Electric
Company at 1-800-626-2000.
Cancellations:
Orders need to be cancelled a minimum of three business days prior to the scheduled
delivery date. Orders cancelled after that time are subject to a $35 restocking fee.
Returns:
GE, Profile or Hotpoint appliances purchased online from Price Rite Furniture and
delivered may be returned or replaced if the customer discovers the product is damaged or
does not work properly.
Price Rite customers must contact GE directly at 1-877-885-2787 within 48 business hours
of delivery in order to be eligible for returning or replacing the original appliance.
Please inspect your delivery before signing your receipt.
Assembled Country of Origin: USA
Components Country of Origin: USA
Delivery and Installation:
Most appliance deliveries can be made within 5-10 business days (availability and
frequencies are determined). You will be contacted one day prior to your delivery to
schedule a mutually convenient 5 hour delivery window.
Professional installation of your new refrigerator is included with delivery provided
certain conditions exist.
Installation Includes:
• Disconnecting existing refrigerator
• Installing the new refrigerator in the same location
• Verifying that the new unit is fully functional
During Delivery:
• Be sure to have the necessary installation accessories
(i.e. water lines, power cords, vents) available for the delivery
person.
• Federal, State and Local codes prevent the reuse of existing
installation accessories.
• Inspect your new appliance for damage, the delivery person will
explain your options if damage is discovered.
• Verify that your new appliance has been tested and is operational
before signing the Proof of Delivery.
• Please have your home ready for your new appliance.
• There must be a dedicated 110/120 Volt, three prong,
grounded electrical outlet within 3' of the refrigerator. The
electrical
outlet must be protected by a 15 or 20 amp circuit breaker or
time delay fuse.
• Please have outlet installed prior to delivery if it does not already
exist. The Delivery Agent will NOT be able to install these
outlets.
• All food and ice must be removed from your current refrigerator
prior to delivery.
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