FAQs

PRICING & PAYMENT

 

1. What types of payments do you accept?

2. Do you charge my credit card at the time I place my order?

3. When is my order placed if payment is made by money order?

4. Where do I send my payment?

5. Do you accept COD orders?

6. Do you accept deposits?

7. Are the prices in my Shopping Cart guaranteed?

 

 

DELIVERY & GUARANTEES

 

1. When will my order be delivered?

2. How will my order be delivered?

3. How much does delivery cost?

4. What if my merchandise is delivered damaged?

5. Will my furniture be assembled for me?

6. Can I change my delivery date?

7. You said your delivery was within 14 days, but I got a 3 week delivery date - Why?

8. Do you ship outside of the United States?

9. Can I pick up my furniture?

10. Can I cancel my order?

 

 

MISC.

 

1. Does the color of the physical merchandise differ from what is on the site?

2. What if I have questions about my order?

3. Do you share my information with anyone?

4. What is a "Special Order"?

 

 

 

 

 

 

 

 

 

 

What types of payments do you accept?

 

Price Rite Home Furnishing accepts Visa, MasterCard, AMEX and Discover.
We also accept money orders and official bank checks (cashier's checks).

 

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Do you charge my credit card at the time I place my order?

 

Once your order is placed, within 24 hours a sales associate will notify you about availability. At that time we will request authorization of your credit card. Your order will then be processed upon approval. A confirmation number will subsequently be sent via email.

 

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When is my order placed if payment is made by money order?

 

Once your check or money order is processed your order will be placed.

Payment requirements are explained fully during the checkout process.

 

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Where do I send my payment?

 

You can mail your payment to our Hollywood store location.

 

PLEASE NOTE:

You must send a copy of your invoice with your payment. You can print a copy once you have checked out from our shopping cart. Your printed invoice is not a confirmation of payment. You will receive a final invoice at time of delivery or pick up.

 

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Do you accept COD orders?

 

We do not accept COD orders. All orders online must be paid in full prior to delivery
or pick up. Payment requirements are explained fully during the checkout process.

 

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Do you accept deposits?

 

No, payment must be paid in full at the time of your order. However, deposits are accepted at our store location.

 

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Are the prices in my Shopping Cart guaranteed?

 

Price Rite Home Furnishing makes every attempt to maintain the lowest prices on the items we offer, but price changes do occur, sometimes overnight. As a result, prices on items on our website are subject to change until you have actually placed your order and it has been received by us.

 

Please note that we reserve the right not to accept your order in the case of an extreme pricing error or other technical issues. In the rare instance that your order is not accepted, you will be notified immediately and your credit card will not be charged. All other refunds will be made by check and mailed from our main office.

 

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When will my order be delivered?

 

1. Submit your order on our website.

 

2. A sales associate will notify you about availability and delivery date within 24 hours.

 

3. A confirmation number will be given to you via email.

 

4. Your order will then be delivered within 14 days.

 

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How will my order be delivered?

 

Your furniture is delivered from our truck to the inside of your home. For shipping delivery please consult our shipping section.

 

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How much does delivery cost?

 

Delivery charges vary depending on where you live. To check delivery cost in your area, just simply go to delivery and shipping and type in your zip code. Your delivery cost will be added to your order at time of checkout

 

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What if my merchandise is delivered damaged?

 

Please understand furniture is relatively difficult to transport. Despite careful attention to your product's handling, damages may still occur on rare occasions. If there is a problem with your furniture during delivery, please contact us at 954-587-9450, There will be someone to take your call Monday-Saturday 10:00am-7:00pm EST. Your furniture will be returned to manufacturer and replaced. You will be given a new delivery date at no extra cost. Please remember to report all problems immediately so that we can correct the problem in a timely manner. Please note that you are responsible for checking all furniture, not excluding factory-packed cartons upon delivery. If you receive your furniture damaged through shipping (not truck delivery), please consult our shipping section.

 

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Will my furniture be assembled for me?

 

Merchandise is delivered in factory-packed cartons. Partial assembly may be required by the purchaser. All merchandise comes with instructions, necessary hardware and tools.

 

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Can I change my delivery date?

 

Yes, the delivery date of your order can be changed. Simply contact us via email or call customer service. Please have your confirmation number ready—please note 48 hours notice is required. There will be a grace period of 10 days for any customer requesting a new delivery date. After the 10 days, a storage fee of $10 per day will be applied to your invoice.

 

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You said your delivery was within 14 days, but I got a 3 week delivery date - Why?

 

There are cases where demand for a particular item is higher than anticipated. In these cases, we have no control over backorders. In such a case you will be notified with an estimated time of delivery, a delivery date that includes the time it will take for our manufacturers to restock and deliver to our warehouse. In most cases, once an item on backorder has been restocked, delivery will be within days.

 

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Do you ship outside of the United States?

 

Yes, for exporting please visit our export section.

 

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Can I pick up my furniture?

 

Yes! You can pick up your furniture at our store location. You will save on delivery charges, and you can schedule a pick-up date at your convenience.

Here's how it works:

  1. Proceed to check out from your Price Rite Home Furnishing Shopping Cart.
  2. On Step 1 of our order process, you will see "Customer Pick-up"
  3. Click "Customer Pick-up". We will flag the order as a pick-up and remove your delivery charges.
  4. When you checkout your items, print a copy of your invoice. You will need your invoice to pick up your furniture. Please note that your printed invoice is not a confirmation of payment. You will receive a final invoice at time of pick up.
  5. Once payment is received and order is processed, a sales associate will notify you with a pick up date or you can schedule a pick up date at your convenience.
  6. To pick up your furniture, bring your invoice and a picture ID.

PLEASE NOTE:

 

You will not be allowed to pick up your furniture if you do not bring your picture ID and your invoice.

 

Items picked up will be in original packaging. Any assembly required for these items is the responsibility of the customer.

 

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Can I cancel my order?

 

You may receive a total refund of all monies only if you cancel the sale within 48 hours of the date of purchase. For any purchase done by credit card, we will credit your charge account. All other refunds will be made by check and mailed from our main office.

 

To cancel your order, simply contact customer service. A full refund will be made to your credit card.

 

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Does the color of the physical merchandise differ from what is on the site?

 

Because settings on individual monitors vary, it is often hard for us to show the exact color(s) of each item. All images have been optimized to look their very best on a variety of different platforms, browsers and monitors. If you have any questions about a particular color of an item, you may contact us.

 

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What if I have questions about my order?

 

You can contact customer service.

 

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Do you share my information with anyone?

 

We will not share your personal information with anyone, except as is required to fulfill your order. Click here to see Price Rite Home Furnishing's privacy policy.

 

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What is a "Special Order"?

 

Items marked as special orders are not guaranteed to be delivered within 14 days.

 

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