Price Rite Furniture

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Frequently Asked Questions

Find answers about ordering, payments, delivery, exports, and more.

01

Pricing & Payment

Price Rite Furniture accepts Visa, Mastercard, American Express, Discover, debit cards, Zelle transfers, and wire transfers.

No. Once your order is submitted, a Price Rite Furniture sales associate will review the order and confirm product availability, typically within 24 hours during normal business days.

Once availability has been confirmed, your payment may be processed and your order prepared.

For export orders paid by credit card, a completed Credit Card Authorization Form is required before the merchandise is released to the freight forwarder, shipping company, or other authorized party.

For local delivery or pickup orders paid by credit card, the cardholder must be present and provide:

  • The credit card used for the purchase
  • A valid government-issued photo ID

The name on the card and identification must match the cardholder information on the order.

Merchandise will not be released if the required verification cannot be completed.

This additional verification helps protect both our customers and Price Rite Furniture from unauthorized or fraudulent transactions.

Orders placed after business hours on Friday, or over the weekend, will be reviewed and processed on the next business day.

No. Price Rite Furniture does not accept Cash on Delivery (COD) orders.

All online orders must be paid in full before delivery, pickup, or release for export.

Payment requirements and available payment options are explained during the checkout process.

No. Prices shown in your shopping cart are not guaranteed until your order has been submitted, reviewed, and accepted by Price Rite Furniture.

We make every effort to keep our website pricing accurate and competitive, but prices may change due to manufacturer updates, promotions, inventory changes, or other factors.

If there is a pricing error, technical issue, or other problem with your order, Price Rite Furniture reserves the right to correct the price or decline the order before it is finalized.

If your order cannot be accepted, you will be notified and any payment already processed for that order will be refunded to the original payment method when applicable.

Yes. All orders may be canceled within 24 hours of the original purchase date for a full refund.

After the 24-hour cancellation period, cash and credit-card refunds are not available. Any cancellation approved by Price Rite Furniture after that period will be issued as store credit.

Export orders become final sale after the 24-hour cancellation period.

Layaway purchases are subject to our separate Layaway Terms & Conditions.

No. All orders may be canceled within 24 hours of the original purchase date for a full refund.

After the 24-hour cancellation period, cash and credit-card refunds are not available. Any cancellation approved by Price Rite Furniture will be issued as store credit.

Once merchandise has been delivered or picked up, returns are not accepted for change of mind, preference, size, color, or fit.

Export orders are final sale after the 24-hour cancellation period.

Damaged merchandise, manufacturer defects, and layaway purchases are subject to their respective policies.

Approved refunds for purchases made by credit or debit card will be returned to the original payment method.

Please allow up to 5 business days for Price Rite Furniture to process an approved card refund. Additional time may be required for the refund to appear on your account depending on your bank or card issuer.

Approved refunds involving Zelle, wire transfer, cash, or other non-card payment methods will be issued using a payment method determined by Price Rite Furniture.

Refunds will only be processed after the cancellation or refund request has been reviewed and approved.

Yes. Financing options are available to qualifying Florida customers only.

Financing is not available for export or international orders.

Please visit our Financing page for available programs, requirements, and application information.

No. Financing is available only to our Florida customers and is not available for export or international orders.

Export customers may use our 180-Day Layaway Plan, which allows you to make payments online at your own pace before the furniture order is placed.

Please review our Layaway Terms & Conditions for complete details.

Yes. Our 180-Day Layaway Plan is available to both local and export customers.

A 10% deposit is required to open a layaway account, and there is no set payment amount. You may make payments online at your own pace during the 180-day period.

Once the layaway balance is paid in full, your furniture order will be placed.

Please review our Layaway Terms & Conditions for complete details.

02

Delivery, Pickup & Order Status

Most orders are delivered or ready for pickup within approximately 1–3 weeks, depending on product availability and scheduling.

Once your order is submitted, a Price Rite Furniture sales associate will review the order, confirm availability, and provide an estimated timeframe.

Some orders may take longer due to manufacturer availability, backorders, or other unexpected delays. If your order is delayed, we will notify you and provide an updated estimated timeframe.

Once your merchandise is ready, we will contact you to arrange delivery or pickup.

Local orders are delivered by Price Rite Furniture to the delivery address provided with your order.

The standard delivery charge is for drop-off service only. Furniture setup and assembly are not included unless arranged separately in advance.

If you need setup or assembly, please contact us for pricing and availability.

For export orders, freight-forwarder delivery, or order consolidation services, please visit our Export & Shipping section.

Delivery charges vary depending on your location.

To check the delivery cost for your area, visit our Home Delivery page and enter your ZIP code into the delivery calculator. Your delivery charge will be calculated and added to your order during checkout.

The delivery price shown is for drop-off service only. Furniture setup and assembly are not included.

If you need setup or assembly, please contact us for pricing and availability.

For international or export orders, please visit our Export & Shipping section.

Yes. Furniture setup and assembly are available for an additional charge and must be arranged in advance.

Standard delivery pricing is for drop-off service only and does not include setup or assembly.

Please contact Price Rite Furniture for assembly pricing and availability before your delivery is scheduled.

Yes. Please make sure the delivery area and all access points are clear and ready before the delivery team arrives.

This includes removing any items that may block:

  • Doorways
  • Hallways
  • Stairways
  • Elevators
  • Entryways
  • The area where the new furniture will be placed

Price Rite Furniture does not remove, move, or dispose of existing furniture.

Customers are responsible for clearing the delivery path and making sure the intended furniture area is ready before delivery.

If the delivery team cannot safely complete the delivery because the area is blocked or not prepared, an additional delivery or redelivery charge may apply.

Customers are responsible for confirming and arranging any building or property requirements before the scheduled delivery date.

This may include:

  • Elevator reservations
  • Loading-dock access
  • Gate or security access
  • Building management approval
  • Delivery time restrictions
  • Certificates of insurance or other building-required documentation

Please provide Price Rite Furniture with any special delivery instructions or required documentation requests in advance.

If the delivery team is unable to complete the delivery because required building access, reservations, approvals, or arrangements were not made, an additional delivery or redelivery charge may apply.

Yes. Before placing your order, please measure both the area where the furniture will be placed and the path the furniture must travel to reach that area.

This includes:

  • Doorways
  • Hallways
  • Stairways
  • Elevators
  • Entryways
  • Room dimensions

Customers are responsible for confirming that the furniture will fit into the intended space and through all required access points.

Customers are responsible for making sure the furniture will fit through all doorways, hallways, stairways, elevators, entryways, and other access points before delivery.

Please measure your space and all access areas carefully before placing your order.

If delivery cannot be completed because the furniture does not fit and another delivery attempt is required, an additional redelivery fee may apply.

Furniture can occasionally be damaged during transportation despite careful handling.

If you notice any damage at the time of delivery, please notify the delivery team and contact Price Rite Furniture immediately so we can address the issue as quickly as possible.

Any damage must be reported to Price Rite Furniture within 48 hours of delivery.

If an item is confirmed damaged, we will arrange for the damaged merchandise to be returned and replaced. A new delivery date will be scheduled at no additional delivery charge.

Damage reported after the 48-hour period may not be eligible for replacement.

For damage involving export orders, freight-forwarder shipments, or order consolidation, please refer to our Export & Shipping section.

Yes. Customers should inspect their merchandise at the time of delivery for any visible damage or problems.

If you notice damage, please notify the delivery team and contact Price Rite Furniture immediately.

Any damage must be reported to Price Rite Furniture within 48 hours of delivery.

For merchandise that remains in factory-sealed packaging, please inspect the outside condition of the cartons for obvious signs of damage and report any concerns as soon as possible.

Mattress and foundation orders are subject to our standard 24-hour cancellation policy.

After the 24-hour cancellation period, mattresses and foundations are not eligible for return or exchange because of comfort preference, firmness, softness, size preference, or change of mind.

Customers should carefully confirm the correct size and mattress type before completing the purchase.

Confirmed manufacturer defects are handled separately under the applicable manufacturer warranty.

Yes. Customer pickup is available for both local and export customers.

During checkout, select Customer Pickup as your order option.

Once your payment has been received and your order has been processed, a Price Rite Furniture sales associate will notify you when your merchandise is ready.

After your order is confirmed ready for pickup, you must notify us at least 24 hours in advance of the date and time you plan to pick up your order.

For local orders paid by credit card, the cardholder must be present at pickup and provide:

  • The credit card used for the purchase
  • A valid government-issued photo ID
  • A copy of the invoice or order confirmation

The name on the card and ID must match the cardholder information on the order.

For export orders, an authorized person may pick up the merchandise after the cardholder verification and any required Credit Card Authorization Form have been completed.

The authorized pickup person must provide a valid government-issued photo ID and be identified to Price Rite Furniture in advance.

Merchandise will not be released if the required verification cannot be completed.

Items picked up are provided in their original manufacturer packaging. Any assembly required after pickup is the customer's responsibility.

Yes, depending on the type of order and payment method.

For local orders paid by credit card, the cardholder must be present and provide the credit card used for the purchase along with a valid government-issued photo ID.

For export orders, an authorized person may pick up the order once the cardholder's information has been verified and any required credit card authorization has been completed.

The authorized pickup person must provide a valid government-issued photo ID, and their name must be provided to Price Rite Furniture in advance.

For orders not paid by credit card, another person may also be authorized to pick up the merchandise after proper identification and order verification.

Merchandise will not be released until all required verification has been completed.

Once your merchandise is ready, Price Rite Furniture will contact you to arrange delivery or pickup.

Merchandise that remains unclaimed for more than 14 days after you have been notified that it is ready may be subject to a $10-per-day storage fee.

Merchandise that remains unclaimed for more than 30 days may be returned to the manufacturer when permitted.

Please contact us as soon as possible if you are unable to receive or pick up your order within the expected timeframe.

Order changes may be possible depending on the status of the order, product availability, and whether the merchandise has already been ordered from the manufacturer.

Please contact Price Rite Furniture as soon as possible if you would like to request a change.

All changes are subject to approval and availability.

Layaway orders are subject to the separate rules provided in our Layaway Terms & Conditions.

Furniture availability is subject to the manufacturer and may occasionally change after an order is placed.

If an item becomes unavailable or discontinued before we are able to complete your order, Price Rite Furniture will contact you to discuss available options.

Depending on the circumstances, you may be able to select a replacement item or receive an applicable refund for the unavailable merchandise.

If you have a question about your order, please contact Price Rite Furniture during normal business hours and have your order number or invoice number available so we can assist you more quickly.

Our team can help with questions about product availability, delivery or pickup, payment status, export orders, and other order-related concerns.

Office: 954-989-5543

WhatsApp: 954-999-9123

03

Export & International Orders

Yes. Price Rite Furniture serves export customers and can assist with furniture purchases being shipped outside the United States.

For information about freight forwarders, export delivery, order consolidation, container packing, and pickup services, please visit our Export & Shipping section.

Yes. You may use the freight forwarder or shipping company of your choice.

If your preferred freight forwarder is listed in our export calculator, simply select that company during checkout.

If your freight forwarder is not listed, select OTHER and enter the shipping company's information.

If your preferred freight forwarder or shipping company is not listed in our export calculator, simply select OTHER.

You will then be able to enter the freight forwarder's information manually.

Please make sure the company information is entered correctly before completing your order.

If your order is being shipped outside the United States through a freight forwarder, you must select EXPORT during checkout.

Selecting EXPORT identifies the order as an international/export purchase and allows you to enter the correct freight-forwarder information.

If EXPORT is not selected, applicable sales tax may be added to your order.

Please review your order carefully before completing checkout to make sure EXPORT has been selected and your shipping information is correct.

Use our Export Delivery Calculator to view the delivery cost for your order.

Select your region and country, then choose the freight forwarder or shipping company you would like us to deliver your order to.

If your preferred freight forwarder is not listed, select OTHER and enter the company's information manually.

Please make sure you select EXPORT during checkout so the order is processed correctly and applicable sales tax is not added to an export order.

Yes. All export orders paid by credit card require a completed Credit Card Authorization Form before the merchandise is released.

The authorization must be completed by the cardholder and approved before the order is delivered or released to the freight forwarder, shipping company, authorized representative, or other party.

Merchandise will not be released until the required verification has been completed.

This additional verification helps protect both our customers and Price Rite Furniture from unauthorized or fraudulent transactions.

Yes. Export customers may have purchases from Amazon, Walmart, and other retailers shipped to Price Rite Furniture to be consolidated with their furniture order.

Please contact us before sending any outside packages so we can provide the proper shipping instructions and identify your packages when they arrive.

A handling fee applies to our order consolidation service. Please contact us for current pricing.

Yes. Through our order consolidation service, export customers can combine additional purchases with their Price Rite Furniture order for shipment.

This may include packages from retailers such as Amazon, Walmart, and other stores.

Please contact us before sending outside purchases so we can provide the correct shipping instructions and identify your packages when they arrive.

A handling fee applies to order consolidation services.

Yes. A handling fee applies to our order consolidation service.

The cost may vary depending on the number of packages, size of the shipment, and services required.

Please contact Price Rite Furniture before sending outside purchases so we can provide current pricing and shipping instructions.

Yes. Price Rite Furniture offers container packing services for export customers, including both 20-foot and 40-foot containers.

Our team can help prepare and organize your furniture and consolidated purchases for container shipment.

Container packing is a separate service, and pricing depends on the size of the order and the services required.

Please contact Price Rite Furniture for current pricing and additional information.

Once your order has been confirmed and is ready for pickup, please notify Price Rite Furniture at least 24 hours in advance of the date and time you plan to pick it up.

Export order pickups will take place at our warehouse location.

Please do not arrive for pickup without confirming your pickup time in advance.

No. Price Rite Furniture does not open factory-sealed boxes before export.

Furniture and merchandise are packaged for shipping by the manufacturer. Before the order is released to the freight forwarder or shipping company, we inspect the outside condition of each carton and package for obvious signs of damage.

Factory-sealed packaging remains unopened.

Carefully inspect each carton before removing your shipment from the freight forwarder or shipping company.

If you notice torn, crushed, opened, wet, or otherwise damaged packaging, report it to the freight forwarder immediately and file a damage claim with them before taking the merchandise whenever possible.

Take clear photos of the damaged cartons and any visible damage, and keep all packaging materials until the claim has been resolved.

Price Rite Furniture inspects the outside condition of each carton before the order is released to the freight forwarder. Factory-sealed boxes are not opened for inspection.

Once the freight forwarder or shipping company accepts possession of the order, any damage that occurs during transportation must be handled through that company's claims process.

Once your order has been delivered to and accepted by the freight forwarder or shipping company, responsibility for the merchandise during transportation transfers to that company.

Any damage that occurs after the freight forwarder takes possession of the order must be handled through the freight forwarder or shipping company's claims process.

Price Rite Furniture inspects the outside condition of each carton and package before the order is released. Factory-sealed boxes are not opened for inspection.

If you notice damaged cartons when collecting your shipment, report the damage to the freight forwarder immediately and file a claim before removing the merchandise whenever possible.

Export customers are responsible for all customs duties, import taxes, port charges, freight charges, brokerage fees, and any other fees charged by the freight forwarder, carrier, or destination country.

These charges are separate from the amount paid to Price Rite Furniture unless specifically stated otherwise.

We recommend contacting your freight forwarder or local customs authority before completing your purchase if you have questions about destination charges or import requirements.

Yes. Our 180-Day Layaway Plan is available to both local and export customers.

A 10% deposit is required to open the layaway account, and there is no set payment amount. You can make payments online at your own pace during the 180-day period.

Once the layaway balance is paid in full, your furniture order will be placed.

For complete details, please review our Layaway Terms & Conditions.

Export orders may be canceled within 24 hours of the original purchase date for a full refund.

After the 24-hour cancellation period, export orders are final sale and are not eligible for return, exchange, or cancellation for change of mind.

Export customers are responsible for confirming their merchandise selections, quantities, colors, sizes, freight-forwarder information, and shipping details before completing the order.

Please review our Export & Shipping Policy and Terms & Conditions before completing your purchase.

Yes. Price Rite Furniture specializes in complete furniture packages for export customers.

We can help you furnish bedrooms, living rooms, dining areas, and entire condos, apartments, homes, vacation properties, or investment properties.

Our team can also assist with order consolidation, pickup services, container packing, and coordination with your freight forwarder to help make the process easier from purchase through shipment.

04

General Questions

Yes. You may contact Price Rite Furniture by phone or WhatsApp during normal business hours for assistance with placing an order.

Our team can help with product questions, availability, furniture packages, local delivery, pickup, layaway, and export orders.

For your security, payment and order verification requirements will still apply before merchandise is released.

Office: 954-989-5543

WhatsApp: 954-999-9123

Colors may appear slightly different in person than they do on your screen.

Computer monitors, phones, tablets, screen settings, lighting, and photography can all affect how a product's color appears online.

We make every effort to display our merchandise as accurately as possible, but we cannot guarantee that the color shown on your screen will be an exact match to the actual product.

If you have questions about the color or finish of a particular item before placing your order, please contact Price Rite Furniture and our team will be happy to assist you.

Price Rite Furniture respects your privacy and does not sell your personal information.

We may share necessary information with trusted service providers when needed to process your payment, complete your order, arrange delivery or pickup, coordinate export services, or provide other services related to your purchase.

We only share information that is necessary to complete those services.

For more information about how your information is collected, used, and protected, please review our Privacy Policy.

Some merchandise may include a manufacturer's warranty.

Warranty coverage, duration, exclusions, and available remedies are determined by the manufacturer.

Price Rite Furniture does not provide an independent product warranty unless specifically stated in writing.

If you believe your furniture has a manufacturer defect, please contact Price Rite Furniture during normal business hours. We can assist with submitting the claim to the manufacturer.

Customer-caused damage, normal wear and tear, misuse, moving, improper assembly, and other non-manufacturer-related damage are not covered.

Yes, if the matching pieces are still available from the manufacturer.

Because furniture collections and finishes can be discontinued or changed over time, we cannot guarantee that matching pieces will always be available at a later date.

If you are considering adding pieces to your set in the future, please contact Price Rite Furniture and we can check current availability for you.

Still have questions?

We're happy to help.

Contact our team for assistance with your furniture purchase.

954-989-5543