Price Rite Furniture respects the privacy of our customers and is committed to handling personal information in a responsible manner.
This Privacy Policy describes the categories of information we may collect, the purposes for which we may use that information, the circumstances in which information may be disclosed to third parties, and the choices available to customers regarding certain uses of their information.
This Privacy Policy applies to information collected through our website and through interactions with Price Rite Furniture, including when you:
- Browse our website
- Place or inquire about an order
- Contact us by telephone, email, website form, or WhatsApp
- Use our layaway program
- Apply for financing through an available financing provider
- Arrange delivery or pickup
- Place an export order
- Use order-consolidation or export-related services
- Request customer service or warranty assistance
- Sign up for promotional communications
Information We May Collect
Depending on how you interact with Price Rite Furniture, we may collect information that you voluntarily provide, including:
- Name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order and purchase information
- Product selections
- Delivery instructions
- Pickup information
- Freight-forwarder information
- Export destination information
- Authorized pickup information
- Layaway information
- Financing-related information
- Customer-service communications
- Warranty-claim information
- Information submitted through forms
- Information provided by telephone, email, or WhatsApp
We seek to collect information reasonably necessary to provide our products and services, administer customer transactions, protect against fraud, and operate our business.
Payment Information
Payment information may be collected or processed when you place an order or make a payment.
Payments may be processed by Price Rite Furniture, payment processors, financial institutions, financing providers, or other service providers involved in completing the transaction.
Price Rite Furniture does not store customer credit-card information online.
For export credit-card orders, the cardholder is required to complete the Price Rite Furniture Credit Card Authorization Form as part of the transaction-verification process.
For local credit-card delivery or pickup orders, the cardholder must present the credit card used for the purchase together with a valid government-issued photo ID.
Payment and verification information may be used to:
- Confirm and process payment
- Process and complete an order
- Verify the cardholder
- Detect and prevent unauthorized or fraudulent transactions
- Process approved refunds
- Resolve payment disputes or transaction issues
Credit Card Verification
Price Rite Furniture uses additional verification procedures for certain credit-card transactions.
Local Credit Card Orders
For local delivery or pickup orders paid by credit card, the cardholder must present:
- The credit card used for the purchase
- A valid government-issued photo ID
The information presented must correspond with the cardholder and order information maintained by Price Rite Furniture.
Price Rite Furniture may decline to release merchandise when required verification cannot be completed.
Export Credit Card Orders
Export orders paid by credit card require a completed Price Rite Furniture Credit Card Authorization Form before merchandise is released.
The authorization must be completed by the cardholder and approved before merchandise is released to a freight forwarder, shipping company, authorized pickup person, representative, or other approved party.
For additional cardholder verification, Price Rite Furniture may require:
- A valid government-issued photo ID
- A photo of the front of the credit card used for the purchase
When a card photo is requested:
- The cardholder’s name must be visible
- Only the last four digits of the card number should be visible
- All other card numbers must be completely covered before the photo is taken
- Customers should not send a photo of the back of the card or the CVV/security code
The cardholder name must match the name shown on the government-issued photo ID, Credit Card Authorization Form, and order information.
Price Rite Furniture may decline to release merchandise when the required verification cannot be completed or when the information provided does not reasonably match.
These procedures are intended to help protect customers and Price Rite Furniture from unauthorized or fraudulent transactions.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through our website systems and service providers.
Depending on the technologies used on the website, this information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Website activity
- Date and time of visits
- Referring pages
- Cookie or similar technology information
- Other technical information relating to use of the website
We may use this information for website functionality, security, fraud prevention, troubleshooting, performance analysis, and improvement of our website and services.
How We May Use Personal Information
Price Rite Furniture may use personal information for legitimate business purposes, including to:
- Process and fulfill orders
- Confirm merchandise availability
- Process payments
- Verify transactions
- Detect and prevent fraud
- Communicate regarding orders
- Arrange delivery or pickup
- Coordinate export orders
- Coordinate freight-forwarder delivery
- Provide order consolidation
- Provide pickup or container-packing services
- Administer layaway accounts
- Assist customers with financing applications
- Process approved refunds
- Assist with manufacturer warranty claims
- Respond to customer inquiries
- Provide customer service
- Maintain business and transaction records
- Protect our legal and financial interests
- Improve our website, products, and services
- Comply with applicable legal, tax, accounting, regulatory, or recordkeeping obligations
Order Information
We may use order and purchase information to:
- Review merchandise selections
- Confirm product availability and pricing
- Process transactions
- Arrange delivery or pickup
- Contact customers regarding delays, backorders, or discontinued merchandise
- Process eligible cancellations or approved refunds
- Coordinate freight-forwarder and export services
- Assist with product or warranty issues
Delivery & Pickup Information
When arranging delivery or pickup, we may use and disclose information reasonably necessary to complete the service, including:
- Customer name
- Delivery address
- Telephone number
- Order information
- Delivery instructions
- Gate or building-access information
- Authorized pickup information
- Identification-verification information when required
Such information may be provided to employees, delivery personnel, contractors, or service providers involved in fulfilling the applicable order.
Export Order Information
For export transactions, we may collect and use information including:
- Customer contact information
- Order information
- Destination country
- Freight-forwarder information
- Shipping-company information
- Authorized representative information
- Pickup information
- Consolidation information
- Credit-card authorization and verification information when applicable
This information may be used to verify, prepare, coordinate, and complete an export order.
For export orders, Price Rite Furniture may also maintain and provide shipment-related documentation or information, including:
- Delivery photographs
- Piece counts
- Pallet counts
- Freight-forwarder dock receipt numbers when available
Sharing Information for Export Services
When reasonably necessary to complete an export transaction, Price Rite Furniture may disclose relevant information to:
- Freight forwarders
- Shipping companies
- Carriers
- Trucking companies
- Authorized pickup representatives
- Other providers involved in completing the shipment
We intend to disclose only information reasonably necessary for the applicable service.
Order Consolidation
If you use our order-consolidation service, we may collect and use information necessary to:
- Identify packages
- Match packages to the correct customer
- Receive outside merchandise
- Organize and consolidate purchases
- Combine outside purchases with furniture orders
- Prepare merchandise for export
Customers should contact Price Rite Furniture before sending outside packages.
Financing Information
Financing is available only to qualifying Florida customers.
Financing applications may be processed by independent financing providers.
Those providers may collect personal information directly from the applicant and may maintain their own:
- Privacy policies
- Eligibility requirements
- Terms and conditions
- Payment requirements
- Information-retention practices
Personal information submitted directly to an independent financing provider is governed by that provider's policies and practices.
Customers should review the applicable financing provider's privacy notice before submitting an application.
Layaway Information
If you participate in our layaway program, we may collect and maintain information relating to:
- Customer identity
- Merchandise selections
- Deposit amounts
- Payment history
- Remaining balance
- Layaway start and expiration dates
- Merchandise changes
- Account status
This information is used to establish and administer the layaway account.
Manufacturer & Supplier Information Sharing
We may disclose order or product information to manufacturers or suppliers when reasonably necessary to:
- Confirm availability
- Place merchandise orders
- Resolve product issues
- Request replacement parts or hardware
- Submit warranty claims
- Obtain replacement merchandise
- Obtain product information
Warranty Claims
If you request assistance with a manufacturer warranty claim, we may collect and disclose information including:
- Customer name
- Order or invoice information
- Product information
- Description of the reported issue
- Photographs
- Videos
- Manufacturer labels
- Other documentation requested by the manufacturer
Such information may be provided to the applicable manufacturer or warranty administrator for evaluation of the claim.
Service Providers
Price Rite Furniture may engage third-party service providers to assist with business operations.
These providers may include:
- Payment processors
- Financial institutions
- Website and hosting providers
- Technology providers
- Delivery providers
- Freight forwarders
- Shipping companies
- Manufacturers and suppliers
- Financing providers
- Communications providers
- Customer-service providers
- Other vendors supporting our operations
Personal information may be disclosed to these providers when reasonably necessary for them to perform services on our behalf or to complete a customer transaction.
Sale of Personal Information
Price Rite Furniture does not sell customer personal information to advertisers or unrelated third parties for monetary consideration.
If our practices change in the future in a manner requiring additional notice or choice under applicable law, this Privacy Policy will be updated as appropriate.
Marketing & Promotional Communications
Price Rite Furniture may send promotional communications relating to products, promotions, furniture packages, special offers, and company updates.
Customers may opt out of promotional communications using the unsubscribe or opt-out method provided in the communication or by contacting Price Rite Furniture.
Opting out of promotional communications does not prevent us from sending transactional or service-related communications concerning:
- Orders
- Payments
- Delivery or pickup
- Layaway
- Export services
- Customer-service matters
- Warranty claims
- Security or fraud-prevention matters
Your Choices
You may request to stop receiving promotional communications from Price Rite Furniture at any time.
You may also be able to manage certain cookies or similar technologies through your browser or device settings.
If you believe information you provided to us is inaccurate or needs to be updated, you may contact Price Rite Furniture and request that we review the information and make appropriate corrections.
Requests may be subject to reasonable verification before changes are made.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide functionality, maintain security, understand website activity, remember preferences, and improve website performance.
The specific technologies used may change as our website and service providers change.
Browser settings may allow users to block or delete certain cookies. Some website functions may not operate properly if cookies are disabled.
Third-Party Websites & Links
Our website may include links to independent third-party services, such as financing providers, payment-related services, or other services used to support or complete a transaction.
Once you leave the Price Rite Furniture website, the collection and use of information by the third party is governed by that party's own privacy policy and practices.
Price Rite Furniture does not control the privacy, security, or content practices of independent third-party websites.
Data Security
Price Rite Furniture maintains reasonable administrative, technical, and operational measures intended to protect personal information against unauthorized access, acquisition, use, alteration, or disclosure.
The safeguards appropriate for particular information may vary depending on the nature and sensitivity of the information and the systems used to process it.
No website, electronic transmission, storage system, or information-security program can guarantee absolute security.
Fraud Prevention & Transaction Security
We may use personal information to:
- Verify identity and cardholder information
- Confirm transactions
- Detect suspicious activity
- Prevent unauthorized transactions
- Protect customers and Price Rite Furniture
- Investigate suspected fraud
- Respond to payment disputes or security incidents
Price Rite Furniture may delay, decline, or hold an order for additional verification when reasonably necessary for transaction security or fraud prevention.
Information Retention
Price Rite Furniture may retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes, including:
- Completing transactions
- Customer service
- Accounting and tax requirements
- Legal and regulatory compliance
- Fraud prevention
- Warranty administration
- Dispute resolution
- Business operations
- Recordkeeping
Retention periods may vary based on the nature of the information and applicable legal or operational requirements.
Information that is no longer reasonably necessary should be disposed of in accordance with applicable business and legal requirements.
Data Security Incidents
Price Rite Furniture may take reasonable steps to investigate and respond to suspected unauthorized access to or acquisition of personal information.
If a security incident requires notification under applicable law, Price Rite Furniture will provide any legally required notices in accordance with applicable requirements.
Legal Disclosure
We may disclose personal information when reasonably necessary to:
- Comply with applicable law or legal process
- Respond to lawful government requests
- Protect the rights, property, or security of Price Rite Furniture
- Protect customers or other persons
- Prevent or investigate fraud
- Enforce agreements or policies
- Defend or respond to legal claims
Business Transfers
In the event of a merger, acquisition, sale, restructuring, financing, transfer of assets, or similar business transaction, personal information may be transferred as part of the transaction, subject to applicable law.
Children's Privacy
Our website and services are intended for customers purchasing furniture and related services and are not directed to children.
Price Rite Furniture does not knowingly seek to collect personal information directly from children through the independent use of our website or services.
If we learn that personal information has been collected in circumstances requiring removal under applicable law, we may take appropriate steps to address it.
Changes to This Privacy Policy
Price Rite Furniture may revise this Privacy Policy from time to time to reflect changes in our practices, technology, service providers, or legal requirements.
The current version will be posted on our website with its updated effective date.
Contact Us
Questions regarding this Privacy Policy or Price Rite Furniture's handling of personal information may be directed to:
Price Rite Furniture
5933 SW 21st Street
West Park, FL 33023
Office: 954-989-5543
WhatsApp: 954-999-9123
Website: www.priceritefurniture.com